FAQ’s – Frequently Asked Questions

To try to help you as best as possible, we have gathered here the questions most frequently asked by our visitors.

What materials do you use to craft your high jewelry pieces?

Our high jewelry pieces are crafted using 18-carat gold, adorned with white, brown, and black diamonds, sapphires, and occasionally other precious or semi-precious stones.

How can I be sure of the quality of your jewelry?

We are committed to providing top-notch jewelry and rely on experienced artisans for every step of the crafting process. commodo consequat.sed do eiusmod tempor incididunt ut quis labore et doliore magna aliqua.

Can I customize a piece of jewelry to my preferences?

Yes, customization is available to align with your personal preferences. You can request adjustments such as the choice of yellow gold or oxidized white gold to achieve a unique black appearance. Ring sizes can also be tailored to ensure a perfect fit.

How can I determine my size?

To determine your size for our jewelry, it's important to note that our bracelets and necklaces are adjustable, ensuring a comfortable fit for any wearer without the need for specific sizing. For rings, we typically offer sizes 52 and 54 as standard options. However, if you require a different size, we are more than willing to accommodate your needs. Please reach out to us via the contact form on our website, and we will guide you through the process of custom-sizing your ring to ensure it fits you perfectly.

What are your delivery times?

Delivery times vary depending on the product and your location. We will provide you with an accurate estimate at the time of purchase.

Do you accept returns? 

Yes, we accept returns if the product is damaged or does not meet your expectations, provided it is returned in its original condition. Please contact us as soon as possible to initiate the return process. 

Do you offer maintenance services for purchased jewelry?

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Can I track my order online?

Yes, once your order is shipped, you will receive a tracking number to monitor its status online.

Do you have a privacy policy to protect my personal information?

Yes, privacy and security of your information are our top priorities. We have implemented strict measures compliant with regulations to safeguard your personal data.