{"id":4991,"date":"2024-05-27T17:33:38","date_gmt":"2024-05-27T15:33:38","guid":{"rendered":"https:\/\/inivajewelry.com\/?page_id=4991"},"modified":"2024-05-27T17:38:34","modified_gmt":"2024-05-27T15:38:34","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/inivajewelry.com\/fr\/refund-policy\/","title":{"rendered":"POLITIQUE DE REMBOURSEMENT"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4991\" class=\"elementor elementor-4991\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bcb8c3c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bcb8c3c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-890e9fe\" data-id=\"890e9fe\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c320cfd elementor-widget elementor-widget-text-editor\" data-id=\"c320cfd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 30-04-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased; font-size: 15px; margin-bottom: 1.6em; color: rgb(92, 92, 92); font-family: &quot;Century Gothic&quot;, sans-serif;\">Nous garantissons une<span data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased;\">&nbsp;<\/span><span data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased; font-weight: 700;\">garantie \u00e0 vie sur tous nos bijoux.<\/span><span data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased;\">&nbsp;<\/span>Cela signifie que si vos bijoux se cassent ou sont endommag\u00e9s pour quelque raison que ce soit, nous vous renvoyons gratuitement !&nbsp;<br data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased;\"><br data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased;\">Contactez nous via<span data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased;\">&nbsp;<b>sandra@inivajewelry.com<\/b><\/span>&nbsp;pour entamer la proc\u00e9dure.<\/p>\n<p data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased; font-size: 15px; margin-bottom: 1.6em; color: rgb(92, 92, 92); font-family: &quot;Century Gothic&quot;, sans-serif;\"><span data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased;\"><span data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased; font-weight: 700;\">Dommages et int\u00e9r\u00eats<\/span><\/span><\/p>\n<p data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased; font-size: 15px; margin-bottom: 1.6em; color: rgb(92, 92, 92); font-family: &quot;Century Gothic&quot;, sans-serif;\">Veuillez inspecter votre commande \u00e0 la r\u00e9ception et nous contacter imm\u00e9diatement si l'article est d\u00e9fectueux, endommag\u00e9 ou si vous recevez le mauvais article, afin que nous puissions \u00e9valuer le probl\u00e8me et y rem\u00e9dier.<br data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased;\"><br data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased;\">Si vos bijoux sont d\u00e9fectueux, un nouveau paquet vous sera envoy\u00e9<span data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased;\">&nbsp;<\/span><span data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased; font-weight: 700;\">gratuitement.<\/span><\/p>\n<p data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased; font-size: 15px; margin-bottom: 1.6em; color: rgb(92, 92, 92); font-family: &quot;Century Gothic&quot;, sans-serif;\"><span data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased;\"><span data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased; font-weight: 700;\">Echanges<\/span><\/span><\/p>\n<p data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased; font-size: 15px; margin-bottom: 1.6em; color: rgb(92, 92, 92); font-family: &quot;Century Gothic&quot;, sans-serif;\">La taille n'est pas la bonne ? Vous n'aimez pas les couleurs ? ou toute autre raison.&nbsp;<span data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased; font-weight: 700;\">On s'occupe de vous !<\/span><br data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased;\"><br data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased;\">Contactez notre service client via<span data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased;\">&nbsp;<b>sandra@inivajewelry.com<\/b><\/span><span data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased; font-weight: 700;\"><span data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased;\">&nbsp;<\/span><\/span>pour entamer la proc\u00e9dure d'\u00e9change.<br data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased;\">vous recevrez l'adresse d'un de nos bureaux (adapt\u00e9 \u00e0 votre localisation) et notre \u00e9quipe se chargera de vous envoyer les bijoux ad\u00e9quats.<\/p>\n<p data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased; font-size: 15px; margin-bottom: 1.6em; color: rgb(92, 92, 92); font-family: &quot;Century Gothic&quot;, sans-serif;\"><span data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased;\">Une fois que nous aurons re\u00e7u le colis, nous vous enverrons un e-mail vous informant de l'\u00e9tat d'avancement de votre dossier et vous devriez recevoir un remboursement dans les 48 heures.&nbsp;<\/span><\/p>\n<p data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased; font-size: 15px; margin-bottom: 0px; color: rgb(92, 92, 92); font-family: &quot;Century Gothic&quot;, sans-serif;\" class=\" translation-block\"><span data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased;\"><span data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased; font-weight: 700;\">Refunds<\/span><\/span><br data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased;\">Contact us at&nbsp;<span style=\"font-weight: 700;\">sandra@inivajewelry.com<\/span><span data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased; font-weight: 700;\"><span data-mce-fragment=\"1\" style=\"-webkit-font-smoothing: antialiased;\">&nbsp;<\/span><\/span>to start a refund procedure.&nbsp;&nbsp;You\u2019ll be automatically refunded on your original payment method within 2 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>We offer a&nbsp;lifetime warranty on all our jewelry.&nbsp;This means that if your bracelets break or get damaged for any reason, we&#8217;ll send them back to you free of charge!&nbsp;Simply&nbsp;contact us at&nbsp;sandra@inivajewelry.com&nbsp;to start the procedure. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/inivajewelry.com\/fr\/refund-policy\/\" class=\"more-link\">Lire la suite de<span class=\"screen-reader-text\">\u00ab\u00a0Refund Policy\u00a0\u00bb<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4991","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund Policy - Iniva Jewelry<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/inivajewelry.com\/fr\/refund-policy\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund Policy - Iniva Jewelry\" \/>\n<meta property=\"og:description\" content=\"We offer a&nbsp;lifetime warranty on all our jewelry.&nbsp;This means that if your bracelets break or get damaged for any reason, we&#8217;ll send them back to you free of charge!&nbsp;Simply&nbsp;contact us at&nbsp;sandra@inivajewelry.com&nbsp;to start the procedure. 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